Londiani Road off Ilkoni Road, Industrial Area, Nairobi +254 703 666 222 info@apollopaints.co.ke

Privacy Policy

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At Apollo Paints, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Payment information (processed securely through payment providers)
  • Order history and preferences
  • Communication preferences

Automatically Collected Information

  • IP address and browser type
  • Device information
  • Pages visited and time spent on site
  • Referring website addresses

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations and updates
  • Respond to your inquiries and provide customer support
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service Providers: Payment processors, delivery services, email providers
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, sale, or acquisition

4. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience. Cookies help us:

  • Remember your preferences and shopping cart
  • Understand how you use our website
  • Provide personalized content
  • Analyze website traffic and performance

You can control cookies through your browser settings, but disabling them may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Secure SSL encryption for data transmission
  • Regular security assessments
  • Access controls and authentication
  • Secure payment processing through trusted providers

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Object to processing of your information
  • Request data portability

To exercise these rights, please contact us at info@apollopaints.co.ke

7. Children's Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@apollopaints.co.ke

Phone: +254 700 000 000

Address: Apollo Paints, Nairobi, Kenya

Last Updated: February 16, 2026

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